Sydney

SuperIT

Our aim is to provide our customers with a "Total Managed Solution" to their ICT needs. We are a dedicated team who will work with you to provide a tailored managed solution to suit your business needs and to create an ongoing relationship, which is both beneficial to your business and us.

We have an enviable reputation amongst our customers because SuperIT is pro-active and customer focused - not re-active and we believe in building close relationships with our customers. We know our customers are an integral component of our business – without you we will not grow! Thus we ensure your solutions are implemented with the highest attention to detail.

We are constantly refining our customer service to reflect your changing needs. As a result, you can expect your network and ICT infrastructure to become more reliable and tailored to you and your staff’s specific needs. Your staff can stop spending their time running about trying to deal with ICT issues and do what they are trained to do.

SuperIT will assign ONE engineer, a senior manager and a program coordinator to your business so they can develop an intimate understanding of your processes, computer systems and network. Assigning a single engineer to your office means you will know who to expect for each visit. Your engineer will develop a partnership with you.

To respond quickly to changing market conditions, organisations need to invest intelligently in flexible information technology infrastructure. Increasingly, organisations will partner with providers that deliver resilient, scalable systems, applications and computing power over the network. This will simplify management, increase productivity and leverage the provider’s economies of scale.

As our partnership with you develops we become the IT department in your enterprise. Our engineer is able to guide you through the hardware purchasing process and advise what equipment best suits your specific needs. As this long term relationship develops, your ITC system knowledge becomes secure.

We offer your organisation Managed ITC Services.

You have heard about Managed Services but don’t know what it is? learn more...
 
Our Managed Services
Managed Backups and Recovery

Our fully managed backup and recovery services will set your mind at ease. Recover a full server in hours not days
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Managed Network Support

We will keep your network running at peak performance with our remote monitoring and on-site support. This will minimise the risk of your network affecting your productivity.
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Managed Network Service

Provides support, maintenance and management of your ICT network and its infrastructure.
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Managed Device Service

We provide hardware and software management, deployment and recovery facilities and security detection, monitoring and remediation all through a single point of contact.
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Lifecycle Management

We will manage your devices from the evaluation of competing products, purchasing , installation and retirement of computer hardware
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Managed Security Services

helps your business balance security, access and cost control. We provide 24x7 monitoring and management of your Anti-virus/malware detection and remediation and network systems
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Managed Support Services

SuperIT provides ICT services for businesses. We offer a variety of support options to cater for all client needs.
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Web Site Design and Maintenance

Design and maintenance of your organistaion’s web site is an important tool for business growth. Your web presence is there to increase your profits.
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Network Design

SuperIT will build and maintain a network solution for you, which will improve your internal communication, information management and staff efficiency.
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