Managed Network Service

SuperIT’s Managed Network Service provides support, maintenance and management of your ICT network and its infrastructure. We have the same aim as you – to keep your network running efficiently and effectively. We will ensure your network and data services run at peak performance with our remote monitoring , management and on-site support. These can be part of a managed Network Services Contract or on a casual basis. This will minimise the risk of your network affecting your productivity.

Our offsite support ensures fast, efficient and the most cost-effective support. However, we understand some clients prefer on-site support and we also understand some problems cannot be fixed off-site.

When you call SuperIT we will advise you what we believe will be the best course of action to quickly resolve the problem

We begin our relationship with you by building an understanding of your network. To do this we can undertake a Network Survey and Review. We will provide you a written report on how to resolve current and potential problems as well as providing recommendations to assist you with budgeting for computer and infrastructure replacement – all of which empowers you to make informed decisions.
Survey

   Servers and business critical hardware
   Desktop systems
   Security
   Telecommunications
   Disaster Recovery Planning
   Software
Review

   ICT department organisational staffing, structure and training
   ICT budgets
   Business applications
   ICT procurement procedures
   Help Desk Requirements
Recommendations

   Technical
   Security
   Business Processes
   Disaster Recovery
   Processes
   Cost reduction
We will assign an engineer, senior manager and a program co-ordinator to your business so they can develop an intimate understanding of your business processes , infrastructure computer and network systems.
Your Organisation Gains

Support How and When you need it. We provide end-to-end network management services , including on-site and first and second level helpdesk support services.

Integration. Our experts will integrate your hardware and active equipment into your network.

Device Management. We will monitor your switches and routers and adjust the configuration to suit your changing business needs.
 
Our Managed Services
Managed Backups and Recovery

Our fully managed backup and recovery services will set your mind at ease. Recover a full server in hours not days
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Managed Network Support

We will keep your network running at peak performance with our remote monitoring and on-site support. This will minimise the risk of your network affecting your productivity.
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Managed Network Service

Provides support, maintenance and management of your ICT network and its infrastructure.
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Managed Device Service

We provide hardware and software management, deployment and recovery facilities and security detection, monitoring and remediation all through a single point of contact.
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Lifecycle Management

We will manage your devices from the evaluation of competing products, purchasing , installation and retirement of computer hardware
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Managed Security Services

helps your business balance security, access and cost control. We provide 24x7 monitoring and management of your Anti-virus/malware detection and remediation and network systems
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Managed Support Services

SuperIT provides ICT services for businesses. We offer a variety of support options to cater for all client needs.
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Web Site Design and Maintenance

Design and maintenance of your organistaion’s web site is an important tool for business growth. Your web presence is there to increase your profits.
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Network Design

SuperIT will build and maintain a network solution for you, which will improve your internal communication, information management and staff efficiency.
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