Managed Support Services

SuperIT Managed Support Services provides ICT services for businesses. We offer a variety of support options to cater for all client needs.

      Fixed fee per month payment plan

      AD Hoc - Pay Per Hour

      Block Hours - Purchase a block of hours at heavily discounted rates

Pre-purchased support time can be used for scheduled visits, consulting services , software and hardware installation and configuration – indeed anything that is performed by SuperIT’s personnel.

The savings are substantial. Your costs for our services and support are at a discount to the non-contract technical support rate and are predictable. Contracted customers can access fast response times - we always prioritise incidents that most affect your ability to do business.

You can also pre-book work such as upgrades and complex installations which can be completed after hours and on weekends when they will cause you the least disruption.
Your Organisation Gains

Focus on Your Core.Your staff can focus on the core of your business and we carry out our core business – your ICT support.

Technical Expertise.Access to a team of specialists and ICT industry experts.
 
Our Managed Services
Managed Backups and Recovery

Our fully managed backup and recovery services will set your mind at ease. Recover a full server in hours not days
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Managed Network Support

We will keep your network running at peak performance with our remote monitoring and on-site support. This will minimise the risk of your network affecting your productivity.
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Managed Network Service

Provides support, maintenance and management of your ICT network and its infrastructure.
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Managed Device Service

We provide hardware and software management, deployment and recovery facilities and security detection, monitoring and remediation all through a single point of contact.
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Lifecycle Management

We will manage your devices from the evaluation of competing products, purchasing , installation and retirement of computer hardware
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Managed Security Services

helps your business balance security, access and cost control. We provide 24x7 monitoring and management of your Anti-virus/malware detection and remediation and network systems
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Managed Support Services

SuperIT provides ICT services for businesses. We offer a variety of support options to cater for all client needs.
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Web Site Design and Maintenance

Design and maintenance of your organistaion’s web site is an important tool for business growth. Your web presence is there to increase your profits.
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Network Design

SuperIT will build and maintain a network solution for you, which will improve your internal communication, information management and staff efficiency.
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